The Heartye Covenant
Ten clauses. Each one can be cited — the weaker party defends themselves with the rule itself, not with the platform's goodwill. Full English text available.
English full textRead the Covenant ›
Listening is a basic right. What is missing is not goodwill — it is the trust infrastructure that lets goodwill land safely.
The covenant is open in full. Every standard carries its citations. The rules do not belong to Heartye; they belong to the whole industry.
Distress doesn't keep office hours. Neither do we.
—— THE NIGHT WATCH · EVERY NIGHT, 22:00–04:00
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OPEN STANDARDS
The Heartye Covenant
Listener Standard
Three iron rules: non-directive listening, anonymity and confidentiality, mandatory supervision. Benchmarked to university peer-support programs.
Available in ChineseRead in Chinese ›Competence Framework
Built on Rodolfa's cube model: competence is not a certificate but a three-dimensional overlap of foundations, functional domains, and developmental stages.
Available in ChineseView the draft (Chinese) ›BASIC FACTS
The honest ledger
FOUNDED2026
Shenzhen Xinye Psychological Technology Co., Ltd. (深圳市心也心理科技有限公司).
LOCATIONShenzhen · Nanshan
No other offices.
STATUSWeYann in beta · Night Watch pilot
The service is running; public statistics have not started — the numbers are 0 for now.
TEAM1 person (founder)
No other members yet.
Even a team of one can put real rules on the table.