A HEARTYE PROJECT · THE FIRST ONE
WeYann
Immediate emotional support: free, anonymous, conversations deleted after seven days. Open it now and say it to someone willing to listen.
At two in the morning, most people who cannot sleep do not go looking for a counsellor — they just want someone to listen for a while. WeYann was built for that: open the mini program, and be matched this moment to someone willing to listen. No booking, no forms, no name.
WeYann means “not yet spoken”. We hold that what gets said need not come out well-formed, and what stays unspoken still deserves to be heard. It is free, it is anonymous, and conversations are deleted after seven days — all three promises are written into the Heartye Governance Standards, citable rather than merely trusted.
“What remains unspoken deserves to be heard.”
WeYann · WHAT REMAINS UNSPOKEN
Nothing charged, nothing sold
Listening costs nothing, and nothing is sold inside a conversation. No pitching, no traffic-siphoning, no conversion — and no marketing messages pushed to you within 72 hours of a session ending.
Heartye Governance Standards · Clause 9 (no commercial harassment)
No name asked, no exposure either way
We do not ask who you are, we do not look at information we do not need, and users are not exposed to one another. You can go as far as you wish, then leave whenever you wish — leaving is a right, not a fault.
Heartye Governance Standards · Clause 10 (traceability: the platform verifies identity; users stay anonymous to one another); Clause 4 (freedom)
Kept briefly, then gone
Conversations are not persistently stored; they are retained seven days and then deleted automatically — not used for profiling, not for advertising, not for training.
Heartye Governance Standards · Clause 3 (privacy); Privacy & Data Processing Rules, Article 4
PRESENCE · ONLINE
Breakdowns keep no hours.
Neither does listening.
We run no rota, and we place no one under obligation to sit up at night. If someone is online, there is an answer; if no one is, we do not pretend otherwise. Whether the hardest hours get caught depends on how many people happen to still be awake at that moment — presence that arises on its own, not a duty sheet.
Checking whether anyone is here right now…
Reading the clock on your device…
START · NOW
Talk now
Scan in WeChat · go straight to the mini program
The boundary, first
WeYann is not medical care, not psychotherapy, and not crisis intervention. Listeners do not diagnose, do not prescribe, do not treat — if you need professional help, we will say so honestly and help you find it.
If life is at risk, we refer; we do not coordinate rescue: we put the public channels in front of you, and we do not dispatch, assign, or promise that anyone will arrive. This is outside our scope — but having met it, we do not walk away.
We keep no 7×24 human cover either — late at night there may be no one online. That is exactly why 12356 / 110 / 120 sit here, and not at the bottom of the page.
If you are having thoughts of harming yourself right now, call the psychological support hotline 12356, or the police 110, or emergency medical services 120.